TEMP
.
Location
.
.
About
.
Charity Recruitment is currently hiring a Supporter Care Officer, to join an international charity based in Camberwell, London. This is a temporary role, offering a fantastic opportunity to work within a well-established organisation dedicated to making a difference. This role is office-based, and candidates must be available to start immediately.
In this vital role, you’ll be the friendly and professional first point of contact for amazing supporters, ensuring every interaction reflects the charity’s values of compassion, integrity, and respect. You will be providing excellent customer service.
You will handle a wide range of enquiries via phone and emails, offering accurate and timely responses. You will also process donations, update and maintain supporter records with Dynamics CRM system, and play a key part in delivering a seamless and positive supporter experience that builds trust, loyalty, and long-term engagement.
Requirements
.
Previous experience in customer service or supporter services
Experience in the charity or fundraising sector and knowledge of GDPR would be an advantage.
Experience using Dynamics CRM system
